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Tuesday, November 18, 2014

When HHS (via ONC and AHRQ) publishes two spiffy documents announcing major long-term Quality Improvement initiatives,

Link (pdf)
Link (pdf)
you might confidently assume that you'd encounter some detail regarding fundamental priority cultural, tactical, and strategic terms and phrases such as
  • workforce;
  • workplace;
  • staff;
  • high-performance;
  • team-based;
  • burnout;
  • turnover;
  • CQI;
  • Deming;
  • Lean;
  • PDSA;
  • Six Sigma (or 6 Sigma);
  • DMAIC;
  • Agile.

You would be WRONG.

Zero. Zip. Zilch. Nada. Nyet. Don't take my word for it. Search the documents yourself.

Re-read my little recent trilogy:


More to come...

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