Link (pdf) |
Link (pdf) |
- workforce;
- workplace;
- staff;
- high-performance;
- team-based;
- burnout;
- turnover;
- CQI;
- Deming;
- Lean;
- PDSA;
- Six Sigma (or 6 Sigma);
- DMAIC;
- Agile.
You would be WRONG.
Zero. Zip. Zilch. Nada. Nyet. Don't take my word for it. Search the documents yourself.
Re-read my little recent trilogy:
- On healthcare system improvement: are the Feds proposing the building of a two-legged stool?
- Continuing on the three-legged stool riff: more on "Just Culture," workforce engagement, and leadership in healthcare.
- The "Talking Stick" and the three-legged stool of sustained, transformative healthcare QI
More to come...
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