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Wednesday, October 11, 2023

X-rated, LikeWar

X’s Trust and Safety team says it’s working to remove false information related to the Israel-Hamas war. Meanwhile, Elon Musk is sharing conspiracies and chatting with QAnon promoters.

[via WIRED] ...WHAT’S left of the Trust and Safety team at X (formerly Twitter) announced the measures it was taking to try and curb the virulent spread of disinformation around the Israel-Hamas war on its platform.

The statement, issued three days after the conflict began, reads: “As the events continue to unfold rapidly, a cross-company leadership group has assessed this moment as a crisis requiring the highest level of response.”

One person who does not appear to be part of this crisis team is X owner Elon Musk.

Instead of tackling the dangerous disinformation problem on his platform, Musk instead spent yeterday night into this morning continuing to spread disinformation about the conflict, conversing with a known QAnon promoter, boosting anti-Muslim conspiracy theories, and laughing at a video detailing how transphobic content on X can get you new followers.

Musk also promoted a new feature that allows X Premium subscribers to see only replies from other people willing to pay $8 a month, which Musk said would “help a lot with spam bots” on the platform—an issue Musk previously claimed he had already all but eradicated.

“ If successful, X will evolve to be the collective consciousness of humanity or, more accurately, the human-machine collective,” Musk posted in reply to a follower who said he was doing a great job running the company.

Meanwhile, disinformation about the conflict in the Middle East continues to rage on the platform, driven primarily by verified accounts.

Yesterday evening, X’s Trust and Safety team, which is currently leaderless after Ella Irwin resigned in June, wrote on X that it had “removed newly created Hamas-affiliated accounts” and was working with the Global Internet Forum to Counter Terrorism (GIFCT), an industry body that helps coordinate content moderation across social media platforms, to “try and prevent terrorist content from being distributed online.”

The Safety team’s statement also lauded the user-generated Community Notes system and said new accounts were being enrolled to address the flood of disinformation on the platform. The Safety team also revealed that it had removed “several hundreds accounts for attempting to manipulate trending topics.”

Since Musk took control of the platform just under a year ago, he has restructured it to encourage engagement over everything else. As a result, accounts that subscribe to X Premium now have a monetary incentive to post content that is engaging regardless of how truthful it is. This was highlighted clearly on yesterday night when, at the same time as the Safety team posted its update, a new viral piece of disinformation was spreading unchecked on X.

Sulaiman Ahmed, a self-described investigative journalist, posted the false claim that the Church of Saint Porphyrius in Gaza City, one of the oldest churches in the world, was destroyed by an Israeli bomb. The post received over 1 million views in the span of three hours.

Ahmed is a subscriber to X Premium, which means his posts are given priority in search results and newsfeeds over other users, and he also allows followers to subscribe to his content directly through X, allowing him to profit from increased engagement with his content…
UPDATE

...We end by considering the far-reaching implications of a world in which every digital skirmish is a “war” and every observer a potential combatant. These implications inform a series of actions that governments, companies, and all of us as individuals can undertake in response.

Our research took us around the world and into the infinite reaches of the internet. Yet we continually found ourselves circling back to five core principles, which form the foundations of this book.

First, the internet has left adolescence. Over decades of growth, the internet has become the preeminent medium of global communication, commerce, and politics. It has empowered not just new leaders and groups, but a new corporate order that works constantly to expand it. This pattern resembles the trajectory of the telegraph, telephone, radio, and television before it. But the rise of social media has allowed the internet to surpass those revolutions. It is now truly global and instantaneous—the ultimate combination of individual connection and mass transmission. Yet tumultuous as the past few years have been, social media—and the revolution it represents—is only now starting to flex its muscles. Half the world has yet to come online and join the fray.

Second, the internet has become a battlefield. As integral as the internet has become to business and social life, it is now equally indispensable to militaries and governments, authoritarians and activists, and spies and soldiers. They all use it to wage wars that observe no clear borders. The result is that every battle seems personal, but every conflict is global.

Third, this battlefield changes how conflicts are fought. Social media has rendered secrets of any consequence essentially impossible to keep. Yet because virality can overwhelm truth, what is known can be reshaped. “Power” on this battlefield is thus measured not by physical strength or high-tech hardware, but by the command of attention. The result is a contest of psychological and algorithmic manipulation, fought through an endless churn of competing viral events.

Fourth, this battle changes what “war” means. Winning these online battles doesn’t just win the web, but wins the world. Each ephemeral victory drives events in the physical realm, from seemingly inconsequential celebrity feuds to history-changing elections. These outcomes become the basis of the next inevitable battle for online truth, further blurring the distinction between actions in the physical and digital realms. The result is that on the internet, “war” and “politics” have begun to fuse, obeying the same rules and inhabiting the same spectrum; their tactics and even players are increasingly indistinguishable. Yet it is not the politicians, generals, lawyers, or diplomats who are defining the laws of this new fight. Rather, it’s a handful of Silicon Valley engineers.

Fifth, and finally, we’re all part of this war. If you are online, your attention is like a piece of contested territory, being fought over in conflicts that you may or may not realize are unfolding around you. Everything you watch, like, or share represents a tiny ripple on the information battlefield, privileging one side at the expense of others. Your online attention and actions are thus both targets and ammunition in an unending series of skirmishes. Whether you have an interest in the conflicts of LikeWar or not, they have an interest in you.

The modern internet is not just a network, but an ecosystem of nearly 4 billion souls, each with their own thoughts and aspirations, each capable of imprinting a tiny piece of themselves on the vast digital commons. They are the targets not of a single information war but of thousands and potentially millions of them. Those who can manipulate this swirling tide, to steer its direction and flow, can accomplish incredible good. They can free people, expose crimes, save lives, and seed far-reaching reforms. But they can also accomplish astonishing evil. They can foment violence, stoke hate, sow falsehoods, incite wars, and even erode the pillars of democracy itself.

Which side succeeds depends, in large part, on how much the rest of us learn to recognize this new warfare for what it is. Our goal in LikeWar is to explain exactly what’s going on and to prepare us all for what comes next.


Singer, P. W.; Brooking, Emerson T. (2018-10-01). Likewar. Loc 430-455, HarperCollins. Kindle Edition.
Interesting. Just now diving in. Below, a couple of relevant resources cited in prior posts. Here, and here.

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