I've encountered some of these folks at the many Health IT conferences I've attended throughout the past few years. Nice people, all very bright. They're heavy into UX, a sorely needed area of improvement in the health care space.
Whether we are helping insurers deliver better service to their members, creating experiences to guide patients through their navigation of the system, designing platforms for clinicians to collaborate around care and treatment, or partnering with a cutting-edge healthcare technology company to bring their vision to life, we have a mission. Deliver real meaning, value, impact and outcomes through the experiences we create.We're now BART neighbors. Glad to see them expanding into California with full time boots on the ground. I wish them the best.
We understand the healthcare space, the entire space. Not just one facet, but the intricate and complex spectrum that encompasses government agencies, non-profits, insurance companies, hospitals, pharmacies, patients, caregivers, and doctors. We have designed groundbreaking solutions for each area and need present in this ecosystem and it is this experience that gives us the unique ability to see opportunities for engagement and improvement where others only see obstacles.
Our methods are routed in research, grounded in a collaborative approach, and guided by the true empathy we have developed through thousands of interviews with the real humans who sit at the center of this network...
Been studying things related to Dr. Jerome Carter's latest EHR Science post "A Place for Everything Clinical Workflow…" Petri nets, 'eh? (pdf)
Not sure how much traction that is gonna get at the clinic level. There will have to be heavy and continuous clinical end-user understanding and collaboration.
MEANINGFUL USE CALENDAR YEAR 2014 CLOSES IN TWO WEEKS
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The year-to-date numbers reveal significant atrophy. What will the new GOP Congress do to what remains, given that most of the MU money has been distributed, and all that largely remain are the reimbursement reduction sanctions?
A PERSONAL NOTE
My wife and I are off to College Park, Maryland early Friday for our son's graduation from UM with a degree in Operations Management. He's acquitted himself with distinction, all while working at Reagan as a ramp rat with JetBlue. Proud Papa. I'm equally happy that my daughter has just been named Executive Director of the Bay Area Stepping Stones Project.
More to come...